OPS KYC fail


Dear Sir/madam,


Sorry! Your KYC verification failed !

Try again

We already received your KYC application but unfortunately it has been rejected for the following reasons:

11111111
2222
3333
Jonnabel Gongona, [10/10/2022 10:43 AM]
Done sending email to Operations Team:
86012664
86012688
86012702
86012672
86012686

Jonnabel Gongona, [10/10/2022 11:00 AM]
Done sending email to Operations Team:
86012671
86012691
86012696
86012713
86012709

To be able to meet the minimum standard required document for KYC application, we highly suggest you re-submit your KYC application.

Please re-submit in our system the following:
1. Clear copy of Front of ID
2. Clear copy of Back of ID
3. Selfie photo holding your ID


Tips for KYC application:
Do not send screenshots nor use filters. Make sure to have proper lighting and avoid wearing hats or glasses.

Please see attached file below for your additional guide for KYC Application.

Vitatoken can provide personal live guide to you, if you need please click the link below.

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